Using the app
Get help adding rooms, creating jobs, uploading photos, tracking progress and completing before-and-after updates.
HouseProud Support
Need help with HouseProud?
We are here to help with app support, account questions, subscription help, privacy queries and anything else you need while using HouseProud.
Contact us
For support, questions, account help, subscription help, or to report a problem with HouseProud, please contact us using the email address below.
support@house-proud.app
We aim to respond as quickly as possible.
Send email
How we can help
Support for the things that matter.
HouseProud is built to help you capture home jobs, track progress with photos and celebrate the before-and-after moments that make your home feel better.
Account help
Contact us if you need help signing in, accessing your account, updating your details, or understanding how your home data is stored.
Subscription support
For subscription questions, please contact support. You can also manage or cancel your Apple subscription through your Apple ID subscription settings.
Report a problem
Found a bug or something not working as expected? Email us with what happened, what device you are using and any screenshots that may help.
Common questions
Quick answers.
How do I contact HouseProud support?
Email us at support@house-proud.app. Please include a short description of the issue and, where possible, the device you are using.
How do I manage or cancel my subscription?
If you subscribed through Apple, you can manage or cancel your subscription from your Apple ID subscription settings on your iPhone or iPad.
What is HouseProud for?
HouseProud helps you save home improvement jobs, organise them by room, track progress with photos and complete jobs with before-and-after updates.
Can I report a bug?
Yes. Please email support@house-proud.app with details of the issue, the steps that caused it and any screenshots that may help us investigate.
Legal and privacy
Privacy Policy and Terms of Use
You can read our Privacy Policy and Terms of Use using the links below. These pages explain how HouseProud handles your information and the terms that apply when using the app.